Reminder System

Our practice is committed to preventive care. We may issue you with a reminder notice from time to time offering you preventive health services appropriate to your care and situation. This can also be as part of the national or state reminder registers.  If you do not wish to be part of this system please let us know at reception.

We are working towards a reminder system for appointments and recalls via sms and/or email. Please inform reception if you prefer to receive your reminder via sms and/or email. Please make sure to keep your contact details up to date, inform reception about any changes.

Management of your health information

Your medical records are confidential.  It is the policy of this practice to maintain security and confidentiality of personal health information at all times and to ensure that this information is only available to authorised members of staff. We do require your consent to transfer information. Please see our privacy policy.

Zero Tolerance of Unacceptable Behaviour

For safety & consideration of our staff and patients, we will not tolerate any behaviour that is threatening, abusive, violent or aggressive. Any person conducting themselves in this way will be asked to leave immediately.