Telehealth/phone consult restrictions

From Monday 20 July 2020 medicare rebate or bulk billed telehealth, phone and video consultations are only available for patients who attended Ningi Doctors in the past 12 months.

If you have not been in this practice in the past 12 months you can not access a medicare rebate for a telehealth, phone or video consult, but you can pay privately. The costs for a standard consultation is $52, to be paid prior to the consultation. Reception can take credit card payment over the phone.

Patients under 12 months and homeless patients are exempt from this.

You will be able to access medicare rebates for telehealth again when you have had an appointment at the practice.

Corona virus testing, update 29/07/2020

Everyone with symptoms of runny nose, sore throat, cough and/or fever should be tested for corona virus as per Queensland Health guidelines. Click on this link for information regarding testing and locations.If we continue to test everyone with symptoms, we can recognise new cases early and stop the spread of this highly contagious virus.

If you have any symptoms of runny nose, sore throat, cough and/or fever, please ring reception on 5497 6700 or book a telehealth appointment via HotDoc to discuss how to get tested and how to manage your symptoms. You should also stay home from work or school and avoid going out until your symptoms have fully resolved.

QML pathology reopened 14/04/2020

The QML collection centre at our practice has reopened as per 14/04/2020.

Opening hours are 7 am to 2 pm on Monday to Friday.

Entrance via grey door with QML sign from car park. Do not enter practice and waiting room to get to QML collection centre please.

Advanced Care Planning

Advanced Care Planning and Statement of Choices

Advanced care planning is a routine part of a person’s health care and particularly so now with the COVID-19 pandemic.  Should you become infected, knowing your preferences for future medical treatment will be an important element of your health care.

Your values and decisions about your health care should be discussed openly and documented so that your health care preferences can be respected at a time when you cannot voice your decisions. 

Advanced Care Planning Australia provides information and resources that will assist you. https://www.advancecareplanning.org.au  The website offers a range of free resources including conversation startersfree email info pack and thought-provoking video.

Statement of Choices form

Resources:

Advanced care planning factsheet https://www.advancecareplanning.org.au/docs/default-source/acpa-resource-library/acpa-fact-sheets/acpa_individuals-factsheet-online_aug2018.pdf?sfvrsn=18

Advanced Health Directive form (Qld) https://www.publications.qld.gov.au/dataset/power-of-attorney-and-advance-health-directive/resource/6a3af073-cdba-4b82-8de7-eabe65950c24

Advanced Care Planning forms (Qld) https://metrosouth.health.qld.gov.au/acp/queensland-advance-care-planning-forms

Acute Resuscitation Plan (Qld) https://clinicalexcellence.qld.gov.au/resources/arp

Opening hours over Easter

Thursday 9 April                            7 am – 5 pm

Friday 10 April                               CLOSED

Saturday 11 April                           8 am – 1 pm

Sunday 12 April                              8 am – 1 pm

Monday 13 April                             8 am – 1 pm

As of 30/3/20 unless it is a medical emergency, consults will initially be by phone. Doctors, nurses and reception can arrange face to face consultations as required. Online bookings will be for phone consults only. 

PLEASE DO NOT PRESENT TO PRACTICE WITHOUT CALLING AHEAD, ESPECIALLY WITH COLD OR FLU SYMPTOMS

Phone consultations

Phone consultations are available for patients that have attended this practice in the past 12 months and are in at least one of the following categories:

  • people isolating themselves at home with suspected or confirmed COVID-19 (corona virus) or have to self quarantine for 14 days after contact with case of COVID-19 or returning from overseas
  • people aged over 70  
  • Aboriginal and Torres Strait Islander people aged over 50  
  • people with chronic health conditions or who are immuno-compromised  
  • parents with new babies  
  • people who are pregnant

These consultations are bulk billed.

For people who do not fit these criteria phone consulations do not have a medicare rebate and cannot be bulk billed, so will be privately billed.

Welcome Dr Peter Beresford-Jones and Dr Daniel Roche

We’d like to welcome Dr Peter Beresford-Jones at Ningi Doctors. He’ll start on Thursday 5 March. And welcome Dr Daniel Roche, he started at Ningi Doctors on 31 March.

You can book an appointment by calling reception on 5497 6700.

 

Dr Haley Skidmore has left Ningi Doctors, her last day was on Thursday 12 March.

Corona virus (COVID-19) alert, update

If you have developed flu like symptoms (fever and runny nose, sore throat, cough or other respiratory symptoms) please contact reception by phone  on (07) 5497 6700 or contact the local Public Health Unit on (07) 3624 1111 for advise. Alternatively contact the national corona virus hotline on 1800 020 080 for assistance (available 24/7)

For the latest information about for the latest information regarding COVID-19 see the Department of Health website

We do mostly do telehealth/phone consultations at the moment. Face to face consults are limited to absolute necessary ones.

We do not provide testing for corona virus at the practice and have limited personal protective equipment like masks for our doctors, staff and patients.

QML collection centre at our practice has reopened as per 14/04/2020 from 7 am to 12 pm Monday to Friday, entrance via grey door with QML sign from car park.

DO NOT COME DOWN TO THE PRACTICE WITHOUT CALLING FIRST.

updated 15/04/2020

Welcome Dr Grace Polong

We would like to welcome Dr Grace Polong to our team at Ningi Doctors. She’ll start on Monday 20 January 2020 and will be working on Monday, Tuesday, Thursday and Friday. You can contact reception for an appointment or book online via HotDoc.

Sadly Dr Wendy Harvey will leave us and move to a practice closer to home. We wish her all the best in the future. We’d like to invite Dr Hervey’s patients to book an appointment with Dr Grace Polong or one of our other lovely doctors.