Phone consultations are available for patients that have attended this practice in the past 12 months and are in at least one of the following categories:

• people isolating themselves at home with suspected or confirmed COVID-19 (corona virus) or have to self quarantine for 14 days after contact with case of COVID-19 or returning from overseas
• people aged over 70  
• Aboriginal and Torres Strait Islander people aged over 50  
• people with chronic health conditions or who are immuno-compromised  
• parents with new babies  
• people who are pregnant

These consultations are bulk billed.

For people who do not fit these criteria phone consulations do not have a medicare rebate and cannot be bulk billed, so will be privately billed.